Shipping Policy
Shipping Costs
We cover all shipping costs for every order within the United Kingdom. All products are delivered 100% free of charge, with no minimum order requirement.
Below you will find the estimated delivery times for all our packages:
- Order Processing: Once an order is placed, we take 1 - 3 working days to process it. During weekdays, this usually takes one working day, but if you order on a Friday evening or over the weekend, processing may take slightly longer.
- Shipping & Delivery: Once your order has been processed, it will be dispatched, and delivery takes an average of 5 - 10 working days. We strive to ensure a smooth and seamless delivery experience.
If you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order will be processed and delivered.
Placing an Order
Shopping at Marble Muse is designed to be as easy as possible.
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Add to Cart
- Visit the product page and select the item(s) you wish to purchase.
- Choose the correct variant (size, colour, etc.) and click "Add to Cart".
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Checkout
- Review your cart and ensure all details are correct.
- Click "Checkout" and enter your shipping details accurately.
- Once all information is verified, you can proceed to payment.
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Pay Now
At Marble Muse, all transactions are protected by SSL encryption, ensuring a secure and safe checkout process. We currently accept the following payment methods:
- Credit Cards (AMEX, Mastercard, Visa, Maestro)
- Apple Pay
- Google Pay
Once you have chosen your payment method, click "Pay Now". You will be redirected to your selected payment provider to finalize your transaction.
If you experience any issues during checkout, our support team is available 24/7 to assist you.
Shipping Your Order
Once your order is confirmed, we ensure it is processed and shipped as quickly as possible.
- All orders are packed with care, ensuring your items arrive in perfect condition.
- As soon as your order is dispatched, you will receive an email confirmation with a tracking link so you can monitor your delivery in real-time.
- If you require urgent shipping, please contact us before placing your order, and we will do our best to assist.
At Marble Muse, we are committed to seamless shopping and fast, reliable shipping. If you have any concerns about your order, feel free to reach out—we're here to help.